Customer Reviews
5 stars for product, seems to work great and was shipped out fast but only 3 stars for delivery as the shipping company (Canpar) does not do rural delivered, their customer service stated this as fact. I had the run around trying to find my package. Great product but Sudbury Solar's choice of shipping company I find a bit perplexing, why use a service that does not ship rural? Would have got a 5 star review but shipping brought the overall down to a 4. If you want your delivery in a timely manner, ask for UPS or fedex. Purolator tries to weasel out of rural delivery too.
Thank you for your feedback and for the 5 stars on the product — we’re glad to hear it’s working great for you! We’re sorry to hear about the delivery trouble with Canpar. Unfortunately, some rural areas do experience limited service with certain carriers, and we completely understand how frustrating that can be. We appreciate you bringing this to our attention — we’ll review our shipping options to help ensure smoother delivery for rural customers in the future.
Thank you again for choosing Sudbury Solar Solutions!